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Terms and Conditions

Purchasing Information

  • You are purchasing your tickets for this expo from:
    • EBRIDAL PTY LTD("Event Organiser" or "Seller")
    • ABN: 14 105 244 737
    • Email: enquiries@ebridal.com.au
  • The transaction is being processed and facilitated through the ticketing website of:
    • Expo News Pty Ltd
    • ABN: 17 564 826 326
    • Email: tickets@exponews.com.au
    • Phone: 1300 884 226
    • Address: GPO Box 647, Brisbane QLD 4001
  • All transactions are in Australian Dollars (AUD) unless otherwise stated

Delivery of Your Tickets

  • Your tickets will be delivered electronically via email. (E-tickets)
  • You can then print these or bring them on your phone or tablet to the event so we can scan you in at the door.
  • We will send you your e-ticket as soon as you complete your purchase

Processing and Credit Card Fees

  • If there are any processing or credit card fees, these will be calculated and shown to you during purchase.
  • If there is $0 or no value in 'Fees' column or fields, that means there are no fees applicable to your purchase.

Refund and Returns

  • Refunds and returns are covered under the policy of the Event Organiser.
  • We are not required to provide a refund if you change your mind about the services you asked for But you can choose to cancel your contract, and receive a refund for unconsumed services, if the service has a major problem. This is when the service:
    • Has a problem that would have stopped someone from purchasing the service if they had known about it
    • Is substantially unfit for its common purpose, and can't be easily fixed within a reasonable time
    • Does not meet the specific purpose you asked for and cannot be easily rectified within a reasonable time
    • Creates an unsafe situation.
  • If you choose to continue with the contract, you can ask us to compensate you for any difference in the value of the services we provided and what you paid.
  • If the problem is not major, we will fix it within a reasonable time. If it is not fixed within this time we view it as a major problem.

Privacy Policy

  • Your personal information is being collected to facilitate your puchase and to allow entry to the event.
  • Your information is shared with the Event Organiser only, to enable them to communicate to you regarding the event.
  • If you wish to be removed from any lists please email us at tickets@exponews.com.au
  • Your personal information is not shared with any other third parties without your express permission.

Security

  • All transactions with us are protected using 128-bit SSL encryption to ensure the security of your personal information and credit card data.
  • All payments are processed directly with Westpac and none of your credit card details are stored on our servers